NB
Ntando B
1 reviews | Active since Jun 2017
24 Apr 2018, 10:08
Bad service !!!
Dear Capitec.
Please note that as of the 30/04/2018 I will be terminating my account with you. The reason for me to terminate the account is because YOU removed credit facility from my account.
I will be joining FNB I was vetting and they confirm that they will offer me a credit card.
Please confirm if the is anything for me to sign from your side as I no longer want the service.
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Capitec Bank's replyOfficial
24 Apr 2018, 12:39I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply24 Apr 2018, 12:39
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Kadi Diallo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,