1 reviews | Active since Dec 2016

05 Mar 2018, 08:00

Bad service

I made a mistake by inserting a 1 wrong number on an internet banking on Saturday and now capitec is giving me the run arround in reversing my money. I need that money it's R350 i need that money reversed. If a had an option of reversing I would have

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Mar 2018, 10:01
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply06 Mar 2018, 08:14
Official

Good day Miss Machili

Kindly note the matter has been resolved, as per our telephone discussion.

Complaint Management

Capitec Bank