TM
Thendo M

1 reviews | Active since Feb 2018

05 Feb 2018, 11:33

Bad service

Good day

I would like to complain about capitec bank i made a payment to standard bank account with an incorrect Amount i paid more than the required amount, called capitec right away spoke to a lady by the name of ziyanda but they are failing to help me instead they are saying they will charge me 200 for but the is no guaranteed that i will get my money back, Please help me

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Feb 2018, 14:34
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank