1 reviews | Active since Oct 2016
BAD SERVICE
TO WHOM IT MAY CONCERN Extremely upset with capitec they have their own little rules , the staff think they are managers
on Saturday i went to open an account and to do a salary switch , i was then offered a credit facility , the consultant scanned my documents then said she will call me on mon to come in and sign , now she tells me because she cannot see the no on yellow pages , i went to my manager and he even mailed a company letter to them, thats not good enough for them
then the consultant tells me to try another branch , they will assist you
actually re thinking of switching my salary to this bank
regards Stephanie
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mrs Harilall
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mrs Harilall
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
