Bad Service

Last week my wife and I opted for a loan at Capitec Bank. We send all our relative information to their head office. We qualified, my wife currently is banking with Old Mutual Bank. The head office confirmed that if Neado appears on my statement they can raise a debit order.

My wife and I took leave on Friday , everything went well until the Neado debit incident, head office says the system have to take setting, It took them more than 3 (three) hours while waiting their for response from head office., that ended in us leaving the whole loan application,

Regards

Nolan