NM
Naomi M

1 reviews | Active since Feb 2022

22 May 2022, 08:10

Bad service

I transfered money to the wrong fnb account which has been frozen from my capitec account and went to capitec branch to try and reverse it but they said they couldn't reverse it and the money hasn't reflected on either the frozen fnb account or bounced back to my capitec account

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 May 2022, 08:46
Official
Good day Naomi
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank