TS
Thandi S

1 reviews | Active since Oct 2019

09 Oct 2019, 15:46

Bad service

Bought airtime with mobile banking at Capitec at 07;45 today didn"t receive it even now when I call them they said MTN is having problems with recharging when I call MTN they say Capitec is having problems in giving their clients airtime I dont know who to believe. It is so fustrating that I use airtime to call Capitec while they didn"t give my airtime

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Oct 2019, 10:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
 
Kind regards
Capitec Bank