bad service

<p>called to get a simple thing from capitec but had to wait for 30min for a collection department . spoke to a lady in customer care to assist she cant see when were last payments made from my account cause i was doing EFT then transferred me to collections i waited then someone answered and again said i should hold for collections department then i said i wont do that she needs to call me back to transfer me because i knew she wont capitec is very bad with service i took her nam down its was Bridget and she mombled her surname </p> <p> </p> <p>now i know why people do want to deal with capitec service sucks thats why they target market is only a low class people cause they never complain and even you got to the branch you waited hours just for a simple thing bank statemnts hence i moved banks i just wanted to settled my loans .</p>