SS
Stephen S

1 reviews | Active since Apr 2017

26 Apr 2017, 14:07

Bad Service

<p>I had money in my account to pay for my vehicle repairs. I have not received my salary, but Capitec decided to deduct the premium for my loan and refuse to reverse it and take the premium when my salary gets paid in.</p> <p>So, you are forcing me to remove my funds when I get paid and then I will pay you when I feel like it!</p> <p>Don't know how I am going to pay for the repairs to my vehicle yet.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Apr 2017, 16:01
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank