1 reviews | Active since Dec 2015
Bad service
<p>I'm struggling to get a letter from Capitec that state tha my account was paid up through elite collections, since June 2016. What a very bad customer service. I'm really upset with the service. I really don't know what to do now, I don't know where to go. And they are the one who told me was paid through the phone but can't get something in writing.</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
i just want to make a follow up on this issue, getting no updates
i just want to make a follow up on this issue, getting no updates
my query still not resolved
my query still not resolved
I'm still battling to get this resolved, Capitec don't hv customer care,.
I'm still battling to get this resolved, Capitec don't hv customer care,.