bad service

<p>early dis year i phone Capitec call centre to cancell or discontinue the credit facility on my credit record, they advise me to go nearest branch. I went to the branch and was help by consultant of which she submitted my query to Capitec internal call centre with ref no: ********** 2 and I phone couple time regarding the query and they advise me its has been resolve. But whn i check my credit record its still showing the as ACTIVE. CAN ANYONE AT INTERNAL CALL CENTRE ATTEND TO MY QUERY AS ITS BEEN SETTLE LONG TIME AGO. </p>