1 reviews | Active since Apr 2017

20 Apr 2017, 21:54

Bad service

<p>I went to a Nedbank ATM to bay a Unipin token. The slip said that the transaction was cancelled but the R750.00 was deducted from my account. I reported this to Capitec bank 30 days ago. I was told to wait 30 days and the money will be paid back into my account. Capiteck bank still cant tell me when will i get my money back.</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Apr 2017, 08:20
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank