Bad Service

<p>I received a notification this morning from my cell phone at 1:01 am which stated that R3300 was out of my account for purchase. I looked at the company and recognized it but never made a.purchase with them. </p> <p> </p> <p>I went in this morning to capitec branch in Reds mall to reverse the payment. Capitec bank just told me " We'll look into it and we'll maybe get back to you in 7 days". I was very disappointed to hear that. 7 days!? I don't understand why capitec has such obnoxious rules? I have another bank account at fnb and they allow me to reverse any transaction in a 24hour perioud? After 7 days the money would've most likely cleared and I won't be able to get it reversed. </p> <p> </p> <p>If that happens, then I think I'm going to have to clear out my capitect bank account as well. I won't stay with a bank that's not willing to provide me with customer service.</p> <p> </p> <p>If anyone wishes to get in touch with me here is my number ********** 917</p>