ST
Sebenzile T

1 reviews | Active since Feb 2015

23 Mar 2017, 07:40

Bad Service

<p>For the passed 3 or more months or more Capitec has been debiting my loan repayments before time, I never put in a request for my debit date to be changed and everytime I call into the call cntr i'm advised that the matter has been resolved. My account has yet again been debit this morning instead of tomorrow which will affect my credit rating negatively as I do not have the funds in my account.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Mar 2017, 10:15
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank