AS
Andile S

1 reviews | Active since Dec 2016

06 Dec 2016, 11:48

Bad Service

<p>A month ago I withdrew R5000 from an capitec at and the amount never dispensed from the atmI later filed a complaint about the matter and it took a months long investigation and today I received a call from capite saying they cannot identify the problem in their system and their atm has no extra R5000 so I won't get my refund which I do not understand </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Dec 2016, 14:27
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank