Bad service
<p>so on Monday i contacted Capitec trying to obtain credit,which was succesful but i must say the level of service is bad,the lady that was assisting me by the name of Jessica November takes her own time to respond to my queries ad our communication was always via email and would get reponse around 5:00 via email at that time i am at home..since Monday and today is Thursday only was i refered to the branch i went to Hillbrow branch and was assisted by a guy named Boinelo something like that,i stayed in the branch for a hour plus becuase Capitec is trying to link the company i am working for to their system,i ended up leaving the branch as i just went out of work to try and sort out this quick to me since everything was dome i though it would be easy,i tell them the holding company is there but the compnay i am working for is a subsidiary of that company,i ended up leaving as i was very upset with the service i have been offered by Capitec</p>
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
