Bad service

<p>On 29\10\2016 i went to capitec atm to withdraw m,oney at loveday street in JHB CBD.I put in the card on the machin but it never asked for pin.Then i immeditely ran to the Branch in whin the gentleman assured me that he had stopped the card and no one will be able to access it and did a new card for me and i opnly withdrawn R900.Then on the 30\10\2016 i went to the atm trying to withdraw and it said i had insufficient funds.Earlier i decided to go to the branbch at Randburg square,a consultan showed me that the reason its like that its because the theres person who withdrew R1500 from my account and also R 50 on the same day of the 29\10\2016.I really need that money as i have to go to work .11-14 days its not gonna work for me i need the money ASAP.Otherwise i'll have to change banks cause i never experienced such with FNB.Atleast 2 days is better but not 11-14 working days</p>