bad service

<p>i went to capitec bank this morning asking them to reverse i payment i had just made, the money wouldnt have sevred the right purpose if i left it where i had transefered it to. so i needed the money to buy my study material but the lady at the till ( no1) refused to assist me because the one in the next till (no2) said i do not have a valid reason. the last time i went to that branch they refused to give me money bags and told me that they dont give money bags to the public. the other branches dont have a problem helping me with money bags as i have a small business i ofetn need to deposit money ( coins).</p> <p> </p> <p> </p>