NM
Nomsa M

1 reviews | Active since Sept 2016

18 Oct 2016, 16:52

bad service

<p>Was really disapointed with the consultant from capitec bank phalaborwa Eden square branch. Just to do a simple thing you have to wait the whole hour. If they see that u dnt hv a payslip n bank statement they dnt call your number. 3 consult finished with the clients they were helping and they all left their work station one by one while we were waiting for their service only 1 consultant remained. I was so dissapointed and ****ed </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Oct 2016, 08:37
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank