1 reviews | Active since Sept 2016

28 Sept 2016, 14:16

bad service

<p>Hi, I overpaid Multichoice with a considerebal amount. i contacted Capitec customer care on a couple of occasions, explaining i had a stroke requesting their assistance as i am unable to go to the bank.</p> <p> </p> <p>i have 4 reference numbers already but don't get any form of feedback</p> <p> </p> <p>your help will be appreciated </p> <p> </p> <p>Regards</p> <p>Brian Marran</p> <p> </p> <p> </p>

0
Replies (3)
Capitec Bank
Capitec Bank's reply29 Sept 2016, 08:41
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply29 Sept 2016, 11:35
Official

Good day Mr Marran

With reference to our telephone conversation. Kindly refer to my response I sent you via email correspondence.

Should you have any further enquiries, please feel free to contact me.

Kind regards

Candice Dawson

Capitec Bank
Capitec Bank's reply29 Sept 2016, 11:35
Official

Good day Mr Marran

With reference to our telephone conversation. Kindly refer to my response I sent you via email correspondence.

Should you have any further enquiries, please feel free to contact me.

Kind regards

Candice Dawson