BS
Bridget S

1 reviews | Active since Apr 2015

26 Sept 2016, 17:43

bad service

<p>I have with capitec for over 5years, always loyal to them until I asked for their help, I needed them to understand but they just didn't care. After this experience I feel its time I moved to a better bank</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Sept 2016, 09:13
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Pheliwe Baartman will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply03 Oct 2016, 10:51
Official

Good day

I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank