1 reviews | Active since Sept 2016

05 Sept 2016, 15:20

bad service

<p> </p> <p>Went in to update my fica at capitec hazyview , this consultant who hands out those tickets , was rude, clueless and doesn’t know his job, i first called in to find out which p.o.r was accepted , but when i got there this melusi guy , says its not accepted , i must come back with the one from the municipally , mind you ,we pay for those things , again he says its not accepted , like really , how stupid can one get , i even told him that you’re the one who told me to bring this, really capitec must train their staff well before they can assist people</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Sept 2016, 15:48
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Azalea Muller will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

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Capitec Bank