Bad service

<p><br />I'm really dissapointed in the service I receive from your capitec bank in the grove mall branch from Rudzani, I make deposits there almost every day. Innitially i was told by another teller that I need to separate my coins accordingly to the bank packets and was given bank plastic, I didnt understand why I had to do that but I did. Then today I separated my coins, then a R1 coin was in the R5 packet. Rudzani gave it back to me and said I should take it out, then she gave me my R2 packet and said the where to many in pack I must put it accordingly.I asked her why i as a customer must do that, she said its their head office rules. I think this service stinks and it is ridiculous, I might aswell go back to my absa bank, they have better service. I do banking std bank and fnb aswell, they never ask me as a client to separate my own money. I will rather pay their charges for better service then pay low charges for a stinking service.</p>