1 reviews | Active since Aug 2016
Bad service
<p>I was in the bank on 07 August to open a account. There was no person at the number thing to assist me.</p> <p> </p> <p>I did that myselaf and took a seat. I was numberer 20. It took about an hour for the 3 Conte staff to get close to my number. 2 more clients entered. The one walked to the Capitec employee that came in from getting food. He the spoke to one of the counter staff. The next opening that person was assisted. I hoped that I would be helped next but the numr 23 was assisted. </p> <p> </p> <p>My friend with me in the bank asked what is going on as we have been waiting. The person role his eyes and Ijust got up and walked out. I will not allow people to treat me like this. </p> <p> </p> <p>Please deal with this. </p> <p> </p> <p> </p> <p> </p>
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
