xK
xolani K
1 reviews | Active since Mar 2018
20 Jan 2026, 10:47
Bad service
I have logged a ticket for over 45+ days and my calls keep getting closed with out any resolution and I'm sent from one pillar to post with all the incidents numbers provided to them, even Njabulo Madonsela never bothered himself to respond to my email after saying he tried reaching out to me via WhatsApp and I have no texts from him/her
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Replies (2)
Capitec Bank's replyOfficial
20 Jan 2026, 12:35Good day
xolani K,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply20 Jan 2026, 12:35
Official
Good day
xolani K,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
xK
xolani K's updateReviewer Update
20 Jan 2026, 12:58Hi query has been resolved, I had to escalate here to get assistance, you can close the call
xK
xolani K's update20 Jan 2026, 12:58
Reviewer Update
Hi query has been resolved, I had to escalate here to get assistance, you can close the call