KM
Khanyisa M

1 reviews | Active since Jul 2011

04 Aug 2017, 13:29

Bad service

<p>I went to mall of Africa to open account,get there i was told to email my bank statement which I did,after ten minutes told its not appearing because its very long try something else.I tried invoice from Telkom being told again its not apearing.</p> <p>Then I was told to go to Telkom to get statement printed,i went coming back to my surprise consulted say it wont work get statement.Really wasted 1 hour with unfriendly and unhelpfull people.</p> <p>Everyone is very cold there.Service bad!!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Aug 2017, 15:05
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank