Bad Service
<p>i transfered money from my saving account to my credit card account and now Capitec wont allow me use that money only because i am under a debt review. i do not owe my credit card i already paid my instalment for the month but still they are refusing to give my money back. my accounts are all overdue now and they said that i should contact the CCS for assistance. yesterday my debt reviewer contacted CCS and they claimed that the was no money transfered to my creidt account but luckly i have my Bank statement on my phone so my debt reviewer sent them that and they never responded back. i also tried to send an email to the CCS and got a automatic reply saying an agent will contact me soon. till now i am still waiting for the agents call. YOU ARE VERY SELFISH CAPITEC . we have kids to feed and bills to pay and you keep on playing HIDE AND SEEK with our money.</p>
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
wow! 5 working days
i am hungry as i am writing this complaint i do not have electricity at home and i have a 5month old baby who must go to the doctor BUT i must wait for 5DAYS HOW CONVINIENT
wow! 5 working days
i am hungry as i am writing this complaint i do not have electricity at home and i have a 5month old baby who must go to the doctor BUT i must wait for 5DAYS HOW CONVINIENT
