MB
Miyelani B

1 reviews | Active since Jun 2017

21 Jun 2017, 09:34

bad service

<p>I went to Nedbank ATM to withdraw money using capitec card due to the shortage of capitec ATMS , I withdrew the money but I didn't received money from the ATM and my balance showed that i've withdrawn the money. I called them to report the matter capitec said it will take three months to investigate the matter this unacceptable at all and I think i won't do business with you anymore your service is ridiculours.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Jun 2017, 12:39
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply22 Jun 2017, 14:10
Official

Good day Mr Baloyi

Please be advised that feedback has been forwarded to your email address.

I trust that your issue is now resolved.

Nondi Tsholoba

Complaint Management

Capitec Bank