Bad service

<p>I went to Capitec bank in Randburg on Sun the 4th June to ask them to reverse a payment I had made in error with Ref ********** 2 they deducted a service fee of 120 from my account but have not come back to me since. I cannot believe that they ask a service fee for such poor service. I am desperate to get the debit order reversed it is now the 15 of June to date nothing has been done regarding my request.</p>