KP
Khumo P

1 reviews | Active since Sept 2021

15 Dec 2022, 15:07

Bad serive at capitec klerksdorp city mall

I have just recieved a bad service from a capitec employee at he reception in klerksdorp city mall, the guy has no manners and respect for customers . I walked up to him telling him that ATMs are not working instead of checking what is the problem he just throw a hand at me n telling me that those atms are working ,i felt very stupid and belittled . Such treatment makes us customers to change banks at the end of the day . Bad bad bad service from that yohng man very disappointed how our black brothers treat us

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Dec 2022, 15:37
Official
Good day  Khumo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank