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Barend B

1 reviews | Active since Apr 2024

03 Mar 2025, 15:03

Bad security at capitec bank

Hi any new customers that is planning to move to capitec, rethink it. My wifes acc was hacked and all her money was taken, the bank verified it that the person doing it is been doing it for a while and they cant block the person, their security is the worst and they do not take responsibility for the poor security at the bank, please dont make a mistake to open any acc with them

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Replies (2)
Capitec Bank
Capitec Bank's reply03 Mar 2025, 16:49
Official
Good day Barend, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
BB
Barend B's update04 Mar 2025, 15:15
Reviewer Update
  1. As i said in my review capitec do not care about their customers, they rep**** to say i will be contacted within 1 day, but still nothing happened, bad customer service!