Bad remote banking
Capitec decide to implement a new app for their remote banking. I can't upload the app om my cell phone as the app need 5.1 or newer Anroid software. I have 4.4.4 version on my phone. I phone call the call centre and was at the branch in Randfontein and they say I must get a new phone. Not everybody can buy new phone every time they decide to update their apps. My old app was working fine.
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Capitec Bank's replyOfficial
23 Apr 2021, 14:21 Good day William
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply23 Apr 2021, 14:21
Official
Good day William
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,