Bad Reception!!!

What a bad experience walking into your Boulders branch all happy to open a savings account. I walked in with everything that was required including money I wanted to deposit to kick start savings for a particular goal only to be told I cannot be assisted with an ID document that had staples on. <br> <br> What do I do if my ID book is 12yrs old, detached from its cover and held together with mere staples??? Ironically, my ID book was stapled together by a consultant at an FNB branch where my Cheque account is held and your bank turns me away because of that? <br> <br> Why would I commit ***** with an ID document that has visible staples on? I innocently walked to your bank and was shoved away without any other suggestion for them to be able to assist me. I do not have a passport but only a driver's licence, should I go to Home Affairs, wait three months to get a new ID book before I finally open a mere savings account? \Simplicity is the real sophistication\" ??? Think again."