1 reviews | Active since Dec 2016

15 Oct 2020, 10:20

Bad quality or bank card

I made a card with them in April of 2020,in October, I then tried to purchase some items online but it didn't work as the card's number is vanished

0
Replies (3)
Capitec Bank
Capitec Bank's reply15 Oct 2020, 12:22
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply19 Oct 2020, 13:14
Official
Good day Live Gcilitshana

We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint .

Kindly contact Complaint Management alternatively provide us with most convenient time to reach you.  

We look forward to hear from you soon 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply22 Oct 2020, 10:05
Official
 Good day Mr Gcilitshana As discussed telephonically, I confirm the matter has been dealt with.  Kind regards Complaint Management Capitec Bank