Bad poor terrible service

<p>I app**** for a loan via telephone i got pre approved ,but the lady told me if i want a better offer i must send my payslip and id via email..so i thought it will be better if i take it to a branch,so i went on saturday 17 June to Ranfontein branch in the Village Mall a consultant at counter seven the gents names thebo...i told him i was pre approved and i am bringing my document to get a better offer,he logged into his computer looked at my bank statement and my payslips and said he could not help me , i tould him my pay are being transfered at the end of the month but gets weekly a payslip i explained to him the if he adds up the 4 payslips amount that what shows in my bank statement but he was not intrested ,i got up got a 3 months bank statement from the other counter went to Absa Bank and they were very helpfull no problems at all and i will be switvhing my account from Capitec to Absa....clearly that consultant does not know how to do his job</p>