sN
sibongile N

1 reviews | Active since Jun 2016

01 Nov 2016, 10:56

Bad Poor service

<p>I went to capitec bank in boksburg tritchart road and there servies was POOR VERY BAD,my number was 049 and i ddnt hear them calling it so normally they repeat a number but it seems they didn't,i then see numbers after me after sitting for like 30min my number not being called i then went to ask guy standing at door that how come my number is not called,he then said its been called like i ddnt here it he then give again a card which is after all people who came after me i was there its not like i left and went bank so i have to start again queue like really what a services for a pregnant lady the treatment was *** .</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Nov 2016, 13:38
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank