Bad people s****s

<p>I don't normally send complaints. I've used hello peter once since I registered in 2014 and today is the second time that I am logging on. The funny thing is that I used the site to report bad service which I received from CAPITEC Vanderbijlpark Branch. This is proving to me that CAPITEC needs to look at the kind of staff they employ. It should not employ people because they need jobs but instead employ people who are passionate about helping and working with people. </p> <p> </p> <p>Yesterday I was standing in a queue at the CAPITEC ATM at Evaton Mall. There were two ladies already using the ATM and I was in front waiting for the next available machine. As one of the ladies moved away from the machine, a guy who happened to be an employee of CAPITEC jumped in front of me with a lady she apparently helping inside the bank. So I told him that I was in the queue to use the ATM. He responded without even looking at me and said "You will have to wait because I was assisting this lady inside the bank, thefore, she has to get first preference". And I said "you know what sir, I don't have a problem to wait for the next machine because I'm in front of queue already and I'm not in a hurry, however, the manner in which you have responded to me is very arrogant considering I'm also a client of CAPITEC". HE responded by saying "well unfortunately that's the way it works, whether you like it or not, it is your choice" . I was speechless. I just asked him for his name and let it go. He said his name is David Miya. </p> <p> </p> <p>We do not need such people servicing us. We need people who will represent the CAPITEC bank brand with respect and ensure that their clients are happy. </p>