RM
Rev-Sam Mahlole

1 reviews | Active since Jul 2020

27 Oct 2022, 11:33

Bad ***** Capitec Consultants

I had 2 anauthorized transactions of R105 and R229 reference showing as Uber eats while I don't even have Uber eats. Called the *****line to assist me and the guy by the name of Sandile is telling me I must pay R80 for each transaction for them to investigate and this transaction could have happened when I ordered something online and left my card info so hence it happened and there is nothing they can do and I must call Uber eats to check with them. I told him he is not helping I will cancel myself from Capitec for good and he was like you can do so with pleasure imagine.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Oct 2022, 11:39
Official
Good day Rev-Sam

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank