SD
Shafiek D

1 reviews | Active since Aug 2021

20 Dec 2021, 15:33

Bad forex Capitec

Capitec forex department is not replying to they customers and made promise to call me, but never called.

0
Replies (3)
Capitec Bank
Capitec Bank's reply20 Dec 2021, 15:43
Official
Hi Shafiek

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
 

Best regards,

Capitec Bank
Capitec Bank's reply23 Dec 2021, 10:41
Official
Good day Shafiek

We have been trying to contact you, but to no avail.

Please contact the Complaint Management Department on ***  ***.

Kind Regards
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:20
Official
Hi Shafiek

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,