KN
Khensani N

1 reviews | Active since Jul 2017

07 Feb 2022, 10:18

Bad

I took access facility with capitec , I should be debited on the last day of the month of which they did on the 31st of January 2022 . However, it still says Iam arrears and about R1600 deducted from my access facility without my authority. What bothers me is that I went to the branch and also called the call but it seems like they are not sure of what is happening can someone give me an answer

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Feb 2022, 11:56
Official
  Good day Khensani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank