LV
Luxolo V

1 reviews | Active since Oct 2022

21 Oct 2022, 21:25

Bad experience with ********** transaction on my bank account

To whom it has to WORRY

I, Mr Luxolo Jonathan Vena barcode no. *** 08 4. With a case no. 221/10/2022 sent to ***-Mother(case opened 1st October 2022) Harare SAPS western Cape, Kaapstad Khayelitsha 7784 by Sgt. Mtshizana. ***( My bank account had money ****** from it. On the 1st October i had a very very very mental disturbing matter regarding my ****** salary as an Western Cape Government worker at (Esangweni High School as General assistant/Handy Man) situated in Khayelitsha kuyasa 30Ntenetya street. The service of the capitec branch in Khayelitsha is very poor and full of personalities than professionalism. incident no 98 891 127. I really do not know if they really have called the ***** people hence my case resolution had nothing in writing to be given to the client i.e *** 08 4. Consultants named Mamela/name tag written Mellar surely had ways of. Avoiding to help. Me hence she first refused to help me make a call to my alternative no to get an simple thing i.e an sms stating my case number against these accounts(RTC) *** and *** which have *****ed me through banking app. #confusion and CONFUSION is on the 7th my closed account is branch Reset PIN Fee... Please HELP because 1 unhappy person who decideds out of all banks to choose Capitec can cause a 1 000 000 employees to leave Capitec and that is loss according to business and Capitec's GP but that is not my concern i just need my R3840. 63. Here's where i can be contacted directly)***/*** Alternative no. *** (sister) (email Sister)

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Oct 2022, 21:27
Official
Good day Luxolo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank