1 reviews | Active since Oct 2022
Bad experience with ********** transaction on my bank account
To whom it has to WORRY
I, Mr Luxolo Jonathan Vena barcode no. *** 08 4. With a case no. 221/10/2022 sent to ***-Mother(case opened 1st October 2022) Harare SAPS western Cape, Kaapstad Khayelitsha 7784 by Sgt. Mtshizana. ***( My bank account had money ****** from it. On the 1st October i had a very very very mental disturbing matter regarding my ****** salary as an Western Cape Government worker at (Esangweni High School as General assistant/Handy Man) situated in Khayelitsha kuyasa 30Ntenetya street. The service of the capitec branch in Khayelitsha is very poor and full of personalities than professionalism. incident no 98 891 127. I really do not know if they really have called the ***** people hence my case resolution had nothing in writing to be given to the client i.e *** 08 4. Consultants named Mamela/name tag written Mellar surely had ways of. Avoiding to help. Me hence she first refused to help me make a call to my alternative no to get an simple thing i.e an sms stating my case number against these accounts(RTC) *** and *** which have *****ed me through banking app. #confusion and CONFUSION is on the 7th my closed account is branch Reset PIN Fee... Please HELP because 1 unhappy person who decideds out of all banks to choose Capitec can cause a 1 000 000 employees to leave Capitec and that is loss according to business and Capitec's GP but that is not my concern i just need my R3840. 63. Here's where i can be contacted directly)***/*** Alternative no. *** (sister) (email Sister)
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
