MM
Minkz M
1 reviews | Active since Dec 2013
18 Mar 2025, 07:29
BAD EXPERIENCE WITH A CLAIM
Still my query for the claim not resolved in February
Capitec sent me a message that my claim is approved and only few min later they send an an email saying it is not approved. Nobody called to explain. Imagine I lost someone and I am grieving and Capitec didn't care.
I will take this matter further if nothing is done.
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Capitec Bank's replyOfficial
18 Mar 2025, 08:37Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply18 Mar 2025, 08:37
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.