BAD EXPERIENCE USING CAPITEC ATM FOR DEPOSITS

It’s the second time around having a bad experience, where trying to make a deposit using CAPITEC ATM’s and those transactions cancelled themselves automatically without me getting my money back. This time around: the branch was closed because it’s Sunday, so there was no immediate help from the consultants. Therefore, I made a call to customer help line of which I just got a reference number and I was told to wait for 24hrs to be called back for further assistance, of which I needed immediate help not to wait. I needed to do most of my transactions electronically using my app to meet the deadlines, but I couldn’t because I didn’t have enough cash on my account. I am even considering to close my account, because I know it’s going to cost me a lot to make deposits inside the branch.