MD
Matilda D
1 reviews | Active since Jul 2019
26 Jul 2019, 16:16
Bad experience ever
What a bad experience.. I have my account at capitec for over 6 years and never had this bad experience ever. They give your bank statements to people without your permission and freezes your account in 2 seconds but if they have to unfreeze it then you must wait.. even though you did give all your paperwork to them and told them you need access to your funds.. but on a Friday they don't care
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Capitec Bank's replyOfficial
29 Jul 2019, 09:50I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply29 Jul 2019, 09:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,