Bad experience

My experience with Capitec has been the worst ever. My account has been closed since the month of June due to a court order. And as stated on the court order letter that after the funds has been cleared my account should be open. Till today my account is still closed. Its incident number after the other. First incident number *** i was at Edenvale where i got dismissed as the service was bad to also be informed that my case is only with one branch and they cannot assist . I have been coming to Balfour Park for assistance with matter and the feedback they receive from the relevant department is inconsistent. I have 6 incident numbers from *** (2) *** (3) *** (4) *** (5) *** (6) *** . To mention that this is my main account i cannot access my funds. The feedback i get everytime i visit the branch is that my account will be open in the next 48hours. I don't know how many 48hours i should wait until my account is open. To conclude Capitec bank seems to be dishonest when it comes to assisting clients.. I have been a loyal client with this bank but this has been the worst of my experiences. I'm getting paid in the next few days and i wonder how will i be able to pay my bills.