1 reviews | Active since Oct 2022
Bad experience
I have mistakenly sent money to a wrong number on my Capitec app and I could not reverse it back I called Capitec and went to their branch but they said there is nothing they can do regarding the money because she withdrew it already I can't even have her address not even her name to be in contact with her this is absurd and ridiculous I literally don't understand why such a big bank can't reverse money because I have proof they're busy telling me stories I kept this money for my sick mother now they're telling me stories I'm even considering changing banks how the **** such a big company can't reverse money I've been with Capitec for a very long time and now they're doing this how am I supposed to trust them with my salary if they can this right now I'm sick and tired of their pathetic service they are so unbelievable and unprofessional they don't care about customer service I'm having mental break down because of their pathetic service
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
