LM
Lucienne M

1 reviews | Active since Aug 2019

05 Aug 2019, 20:54

Bad Experience!!!

Bad experience On the 27th of July 2019 i went to the Capitec Lenasia branch where i drew a few thousand rands all hundred rand notes were badly stained i then went into the branch where i recieved my ticket where 3 other people with the same problem waited to be assisted where we referred to other branch to deposit theses notes i then went to the Eldorado Park branch where notes were taking havnt received any notification of this deposit machine was then out of order after this transaction i then went to several other atm where the machines couldn't recognize these notes employees at the Lenasia branch was not of any assistance.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2019, 12:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank  

Best regards,