LM
Lucienne M
1 reviews | Active since Aug 2019
05 Aug 2019, 20:54
Bad Experience!!!
Bad experience On the 27th of July 2019 i went to the Capitec Lenasia branch where i drew a few thousand rands all hundred rand notes were badly stained i then went into the branch where i recieved my ticket where 3 other people with the same problem waited to be assisted where we referred to other branch to deposit theses notes i then went to the Eldorado Park branch where notes were taking havnt received any notification of this deposit machine was then out of order after this transaction i then went to several other atm where the machines couldn't recognize these notes employees at the Lenasia branch was not of any assistance.
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Replies (1)Capitec Bank's replyOfficial
06 Aug 2019, 12:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply06 Aug 2019, 12:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
