TM
TSHILIDZI M

1 reviews | Active since Jul 2016

09 Feb 2019, 07:29

Bad experience

I sent someone money after that I find out that she is ******** me coz she said I must deposit R200 to get the product I sell I sell herbal products so she didnt send again she send me message she said I must upgrade to get more product and send him R500 again and I do send her , so when I calm her she don't answer my phone .I went to capitec bank yesterday at around 16:50 and they told me they can't reverse the money if that other person it's not agreeing .for heavens sake it's my money and you can see I send it to her account

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Feb 2019, 11:48
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,