RB
RENTHIA B

1 reviews | Active since Mar 2023

15 Jul 2024, 13:13

Bad experience

I am writing to express my concern and dissatisfaction regarding the suspension of my account, I was informed that my account had been paused without prior notice or clear justification.

This suspension has caused significant inconvenience, as I rely on this account for daily transactions, bill payments, and other essential financial activities. I have always maintained my account in good standing and adhered to all the bank’s policies and procedures.

I kindly request an immediate explanation for this suspension and prompt reinstatement of my account. Additionally, I would appreciate compensation for any financial inconvenience caused during this period.

Please address this matter urgently. I can be reached at *** for further discussion and resolution.

Thank you for your prompt attention to this issue.

Renthia Roslyn Blaauw

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Jul 2024, 14:08
Official
Good day Renthia. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.