SB
Shanaaz B
1 reviews | Active since Jul 2024
30 Jul 2024, 12:03
Bad employee experience
I dont know what you HR department is doing. I'm getting frustrated countless emails has been send first they did not submit my provident took there time. Then I request for a payslip also took there time. After sending emails finally it was confirm my overtime will be paid on the 25 July 2024 nothing paid. I send a email again and was told it was logged. Today is the 30 July we starting a new month soon. My overtime was suppose to be paid in June already as I left in May. I worked my notice so what's going on.Im getting frustrated and done sending emails to hello hr I want this matter to be resolved asap
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Replies (2)
Capitec Bank's replyOfficial
30 Jul 2024, 14:09Good day Shanaaz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply30 Jul 2024, 14:09
Official
Good day Shanaaz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
SB
Shanaaz B's updateReviewer Update
01 Aug 2024, 11:49I have not received any feedback 😔.no one has called me.Neither did I received a incident number to confirmed this was escalated. This is overtime from May and we in August now.Clearly this matter is not serious to your business.Are you refusing to pay my money owned to me and I don't care if it's not a lot as it's money I worked for.Will you only take this matter serious when it by Ccma.
SB
Shanaaz B's update01 Aug 2024, 11:49
Reviewer Update
I have not received any feedback 😔.no one has called me.Neither did I received a incident number to confirmed this was escalated. This is overtime from May and we in August now.Clearly this matter is not serious to your business.Are you refusing to pay my money owned to me and I don't care if it's not a lot as it's money I worked for.Will you only take this matter serious when it by Ccma.